The FCC released a Public Notice noting the start of new procedures for consumers to file requests for dispute assistance and informal complaints regarding accessibility of the following technologies used for communication:
Advanced communications services and equipment (such as cellphones, smartphones, computers, laptops, and tablets used for text messaging, e-mail, or instant messaging); Internet web browsers built into mobile phones; and Telecommunications services and equipment (such as telephones).
Resources:
New Communications Accessibility Informal Complaints Procedures
FCC complaints system – Select “Access by People with Disabilities.”
Learn more about the FCC’s accessibility requirements
Links to the Public Notice: MS-Word | PDF
Source: Pacific ADA Center Subscription Newsletter
